000 00485nam a2200181 4500
020 _a067008185X
_c295
082 _a658.08 CHA
100 _aCharan, Ram
245 _aWhat the customer wants you to know : how everybody needs to think differently about sales
_cCharan, Ram
250 _a
260 _aPenquin
_c2007
300 _a178 p
490 _a
500 _a
590 _aModern Book Centre
_bMBC-0335/08 dtd 20-05-2008
650 _aGeneral management
942 _cBK
999 _c572548
_d572548