| 000 | 00539nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a8120329368 _c125 |
||
| 082 | _a658.81CRM QUI | ||
| 100 | _aQuinn, Michael; Byron, Lynda | ||
| 245 |
_aSuperior customer service : the prompt approach to success _cQuinn, Michael; Byron, Lynda |
||
| 250 | _a | ||
| 260 |
_aPrentice-Hall of India Pvt. Ltd., New Delhi _c |
||
| 300 | _a103 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aMODERN BOOK CENTRE _bMBC-2695/07 DTD 12/03/2008 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c572444 _d572444 |
||