000 00470nam a2200181 4500
020 _a470843411
_c$55.00
082 _a658.81CRM VAR
100 _aVarey' Richard J
245 _aRelationship Marketing: Dialogue and networks in the e-commerce era
_cVarey' Richard J
250 _a
260 _aJohn Wiley & Sons, London
_c2002
300 _a217 p
490 _a
500 _a
590 _a
_b
650 _aCustomer relations management-- CRM
942 _cBK
999 _c571136
_d571136