| 000 | 00484nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a1403928622 _c190 |
||
| 082 | _a658.81CRM SHA | ||
| 100 | _aShainesh, G; Sheth, Jagdish N | ||
| 245 |
_aCustomer Relationship Management: A strategic perspective _cShainesh, G; Sheth, Jagdish N |
||
| 250 | _a | ||
| 260 |
_aMacmillan India Ltd., Delhi _c2006 |
||
| 300 | _a198 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_a _b |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c571117 _d571117 |
||