| 000 | 00437nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a _c500 |
||
| 082 | _a658.81CRM ICF | ||
| 100 | _aICFAI | ||
| 245 |
_aCase studies in customer relationship management _cICFAI |
||
| 250 | _a | ||
| 260 |
_aICFAI Center for Management Research: Hyderabad _c2005 |
||
| 300 | _a122 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_a _b |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c571085 _d571085 |
||