000 00500nam a2200181 4500
020 _a8129704536
_c399
082 _aS 658. 8S LOV
100 _aLovelock, Christopher; Wirtz, Jochen
245 _aServices Marketing: People, technology, strategy
_cLovelock, Christopher; Wirtz, Jochen
250 _a5 edition
260 _aPearson Education (Singapore) Pte. Ltd., Delhi
_c2005
300 _a674 p
490 _a
500 _a
590 _a
_b
650 _aServices marketing
942 _cBK
999 _c570957
_d570957