| 000 | 00499nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a273616854 _c250 |
||
| 082 | _aR 658.81CRM MOR | ||
| 100 | _aMorris, Steve; Willcocks, Graham | ||
| 245 |
_aConnecting with your customers _cMorris, Steve; Willcocks, Graham |
||
| 250 | _a | ||
| 260 |
_aPitman Publishing: London _c1996 |
||
| 300 | _a197 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_aModern Book Centre _bWCD2082/03;22/01/04 |
||
| 650 | _aCustomer relations management-- CRM | ||
| 942 | _cBK | ||
| 999 |
_c569590 _d569590 |
||