| 000 | 00505nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a70217602 _c$13.95 |
||
| 082 | _a658SE FIT | ||
| 100 | _aFitzsimmons, James A; Fitzsimmons, Mona J | ||
| 245 |
_aService management: Operations, strategyand information technology _cFitzsimmons, James A; Fitzsimmons, Mona J |
||
| 250 | _a2 edition | ||
| 260 |
_aIrwin McGraw-Hill:New York _c1997 |
||
| 300 | _a605 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_a _b |
||
| 650 | _aService management | ||
| 942 | _cBK | ||
| 999 |
_c568351 _d568351 |
||