000 | 00479nam a2200181 4500 | ||
---|---|---|---|
020 |
_a8175441089 _c95 |
||
082 | _a658.562B CHA-I | ||
100 | _aChang, Richard Y; Kelly, P Keith | ||
245 |
_aImproving through benchmarking _cChang, Richard Y; Kelly, P Keith |
||
250 | _a | ||
260 |
_aa. h. wheeler & co., Pvt. Ltd.:New Delhi _c1998 |
||
300 | _a106 p | ||
490 | _aQuality improvement series | ||
500 | _a | ||
590 |
_a _b |
||
650 | _aBenchmarking | ||
942 | _cBK | ||
999 |
_c568343 _d568343 |