| 000 | 00466nam a2200181 4500 | ||
|---|---|---|---|
| 020 |
_a9283311302 _c |
||
| 082 | _a658.562 KAN | ||
| 100 | _aKano, Noriaki, Ed. | ||
| 245 |
_aGuide to TQM in service industries _cKano, Noriaki, Ed. |
||
| 250 | _a | ||
| 260 |
_aAsian Productivity Organization: Japan _c1996 |
||
| 300 | _a284 p | ||
| 490 | _a | ||
| 500 | _a | ||
| 590 |
_a _bGift |
||
| 650 | _aQuality control management--Total quality management | ||
| 942 | _cBK | ||
| 999 |
_c567176 _d567176 |
||