000			03384cam a22003015i 4500
020			_a9783319111315
082	0	4	_a343.071 _bYUT.A
100	1		_aYuthayotin, Sutatip,
245	1	0	_aAccess to Justice in Transnational B2C E-Commerce : _bA Multidimensional Analysis of Consumer Protection Mechanisms / _cby Sutatip Yuthayotin.
250			_a1st ed. 2015.
260			_aNew York, _bSpringer, _c2015.
300			_a1 online resource (XV, 316 pages 8 illustrations, 7 illustrations in color.)
505	0		_a1 Consumer Protection in B2C E-Commerce: Enhancing Consumer Confidence -- 2 Access to Justice: A Goal for Consumer Protection -- 3 Towards a Multidimensional Approach to Access to Justice: Setting a Framework for Consumer Protection in B2C E-Commerce -- 4 Substantive Mechanisms for Achieving Access to Justice -- 5 Procedural Mechanisms for Achieving Access to Justice -- 6 Transnational B2C E-Commerce: Legal Harmonization and the Need for a "Second Best Option" -- 7 Improving Consumers' Access to Justice in B2C E-Commerce: Private Ordering and State as Intermediary.
520			_aThis book identifies institutional mechanisms that can be used to promote consumer confidence in direct online sales with businesses (B2C e-commerce). It argues that enhancing the access to justice in a multidimensional sense can potentially offer an effective means of boosting consumer confidence. It introduces a conceptual framework for a multidimensional approach to access to justice in the context of consumer protection, describing the various reasonable criteria needed to satisfy consumer demands in B2C e-commerce. The framework, which reflects all essential aspects of consumers' expectations when they engage in online transactions, provides a benchmark for the evaluation of various consumer protection mechanisms. Based on an analysis of different mechanisms and using the framework's criteria, the practice of private ordering, which does not rely on the creation of rules of law but rather on the use of technology as a solution, appears to offer a meaningful way to enhance access to justice in B2C e-commerce. However, though private ordering holds considerable potential, certain weaknesses still need to be eliminated. This book demonstrates how private ordering can be successfully implemented with the help of an intermediary, a neutral third party that plays an integral part in the collaborative task of facilitating various aspects of private ordering, thus helping to limit the risks of failure and ensuring a fairer market setting. In order to move forward, it argues that the state, with its wealth of material resources and incentive options, is the institution best suited to acting as an intermediary in facilitating private ordering. This promising proposal can improve consumer protection, which will in turn boost consumer confidence.
650		0	_aConflict management.
650		0	_aConflict of laws.
650		0	_aDispute resolution (Law).
650		0	_aE-commerce.
650		0	_aInternational law.
650		0	_aMediation.
650		0	_aPrivate international law.
650		0	_aTrade.
650	1	4	_aInternational Economic Law, Trade Law.
650	2	4	_aDispute Resolution, Mediation, Arbitration.
650	2	4	_ae-Commerce/e-business.
650	2	4	_aPrivate International Law, International & Foreign Law, Comparative Law.
942			_cBK
999			_c378031 _d378031