000 00290nam a22001097a 4500
020 _a033377793X
082 _a658.8
_bBAR
100 _a Baron, Steve
245 _aServices marketing :
_b text and cases/
_c Baron, Steve ; Harris, Kim,
260 _aNew York:
_bPalgrave,
_c2004.
942 _cBK
999 _c332757
_d332757