| 000 | 00572cam a2200169 a 4500 | ||
|---|---|---|---|
| 999 |
_c332642 _d332642 |
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| 020 | _a0195641701 | ||
| 082 |
_a338.40954 _bDAS |
||
| 100 | 1 | _aDas, Ranjan. | |
| 245 | 1 | 0 |
_aStrategic management of services : _bframework and cases / _cRanjan Das. |
| 260 |
_aDelhi ; _aNew York : _bOxford University Press, _c1997. |
||
| 300 |
_axii, 435 p. : _bill. ; |
||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aService industries _zIndia |
|
| 650 | 0 |
_aService industries _zIndia |
|
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/enhancements/fy0639/98168211-d.html |
| 942 | _cBK | ||