000 00314nam a22001097a 4500
999 _c331268
_d331268
020 _a8175140178
082 _bSWA
100 _aSwanson, Roger C.
245 _aThe quality improvement handbook :
_bteam guide to tools and techniques /
_cRoger C. Swanson.
260 _aLondon :
_b Kogan Page,
_c1995.
942 _cBK