000 00761cam a2200229 i 4500
999 _c330315
_d330315
020 _a9780415641753 (hardback)
020 _a0415641756 (hardback)
020 _a9780415641760 (pbk.)
020 _a0415641764 (pbk.)
082 0 0 _a658.5
_bJES
100 1 _aJeston, John.
245 1 0 _aBusiness process management :
_bpractical guidelines to successful implementations /
_cJohn Jeston and Johan Nelis.
250 _aThird edition.
300 _axxxvi, 652 pages :
_billustrations (some color) ;
504 _aIncludes bibliographical references (pages 641-646) and index.
650 0 _aWorkflow
650 0 _aReengineering (Management)
650 0 _aBusiness planning.
650 0 _aIndustrial management.
700 1 _aNelis, Johan.
942 _cBK