000			02882nam a22001697a 4500
020			_a9781633694422
082			_a658.575 2 _bDIA-M
100			_aDiana, Carla
245			_aMy robot gets me : How social design can make new products more human _cBy Carla Diana
250			_a1
260			_aBoston, MA : _bHarvard Business Review Press, _c2021
300			_aI-IX+274P.
505			_a Introduction: "Smart" is not enough--products need to be social -- How social design works: affordances and interaction -- Product presence: form follows feeling -- Object expression: communicating behavior -- Interaction intelligence: the rich conversation between products and people -- Designing context: the right interaction for the right time and frame of mind -- Designing ecosystems: connecting everything together -- Intelligence on many levels: AI and social savvy -- The future is here: now what?
520			_a"Your relationships with your 'smart' products are about to get a lot more personal. Think how commonplace it is now for people to ask Siri for the weather forecast, to deploy Roomba to clean their homes, and to summon Alexa to turn on the lights. The 'smart home' market will reach $124 billion in the next five years on the promise of products that are truly integrated with our cooking, cleaning, entertainment, security, and hygiene habits. These products are not just examples of machines at work. They can motivate our spouse to exercise, remind our elderly parents to take their daily medications, teach our children manners--they can even start to feel like members of our households and families. But the reality is, these first-generation 'smart' products aren't very smart. Sure, they can be programmed to perform any number of functions, but we're clearly seeing only the tip of the iceberg in terms of capability and how such products can enhance our lives. How do we take it to the next level? In a word: design. In this fascinating and instructive book, leading product design expert Carla Diana describes how new technology is allowing designers to humanize consumer products in delightfully subtle ways. Showcasing vivid examples of crucial social design principles as evidenced in products under development, we see how inventive uses of light, sound, and movement can evoke human responses to even seemingly mundane products. Diana offers concrete guidelines for conceptualizing, building, and optimizing products using such methods as vision imagery, scenario storyboarding, video prototyping, behavior charting, and more. My Robot Gets Me provides keen insights and practical advice to anyone interested or involved in the burgeoning smart marketplace, from product managers, developers, and designers to venture capitalists"
650			_a Home automation. Product design -- Social aspects. Artificial intelligence.
942			_cBK
999			_c297442 _d297442