| 000 | 00487nam a2200145 4500 | ||
|---|---|---|---|
| 082 | _a658.802 ZEI.S | ||
| 100 | _azeithaml,Valarie.A , Bitner,Dwayne.D and Pandith,Ajay | ||
| 245 |
_aServices marketing : integret customer focus across the firm _czeithaml,Valarie.A , Bitner,Dwayne.D and Pandith,Ajay |
||
| 250 | _a06 Edition | ||
| 260 |
_aMc Graw Hill Education : New Delhi _c2013 |
||
| 300 | _a | ||
| 490 | _a | ||
| 650 | _aServices marketing, integret customer focus | ||
| 942 | _cBK | ||
| 999 |
_c284746 _d284746 |
||