000 00492nam a2200145 4500
082 _a658.802 LOV.S
100 _aLove Lock ,Christopher,Chatterjee, Jayanthi And Writz,Jochen
245 _aServices marketing People,Technology strategy
_cLove Lock ,Christopher,Chatterjee, Jayanthi And Writz,Jochen
250 _a06 Edition
260 _aMacgraw -Hill Co of Canada Ltd., London
_c2013
300 _a
490 _a
650 _aServices marketing People,Technology strategy
942 _cBK
999 _c284450
_d284450