000 | 00430nam a2200145 4500 | ||
---|---|---|---|
082 | _a658.812 URV | ||
100 | _aUrvashi Makkar and Harinder Kumar Makkar | ||
245 |
_aCustomer Relationship Management _cUrvashi Makkar and Harinder Kumar Makkar |
||
250 | _a | ||
260 |
_aTata Mc Graw Hill : New Delhi _c2012 |
||
300 | _a274 p | ||
490 | _a | ||
650 | _aCustomer relationship management--Sales Management | ||
942 | _cBK | ||
999 |
_c283892 _d283892 |