000 00374nam a2200145 4500
082 _a658.802 VAS-S
100 _aVasanti Venugopal and Raghu, V N
245 _aServices marketing
_cVasanti Venugopal and Raghu, V N
250 _a
260 _aHimalaya Publishing House, Bombay
_c2012
300 _a321 p
490 _a
650 _aServices Marketing
942 _cBK
999 _c282876
_d282876