000 00381nam a2200145 4500
082 _a658.4013 MOH-T
100 _aMohanty, R P and Lakhe, R R
245 _aTQM in the service sector
_cMohanty, R P and Lakhe, R R
250 _a
260 _aJaico Publishing House, Bombay
_c2006
300 _a597 p
490 _a
650 _aControl and quality management
942 _cBK
999 _c281424
_d281424