| 000 | 00460nam a2200145 4500 | ||
|---|---|---|---|
| 082 | _aR 658.812 PEP-O | ||
| 100 | _aPeppers, Don and Rogers, Martha | ||
| 245 |
_aOne to one manager: Real world lessons in customer relationship management _cPeppers, Don and Rogers, Martha |
||
| 250 | _a | ||
| 260 |
_aCurrency & Doubleday, New York _c1999 |
||
| 300 | _a268 p | ||
| 490 | _a | ||
| 650 | _aCustomer relationship management--Sales Management | ||
| 942 | _cBK | ||
| 999 |
_c281344 _d281344 |
||