| 000 | 00389nam a2200145 4500 | ||
|---|---|---|---|
| 082 | _a658.812 BAL-C2 | ||
| 100 | _aBalachandran, S | ||
| 245 |
_aCustomer driven services management _cBalachandran, S |
||
| 250 | _a2 Edition | ||
| 260 |
_aResponse Books, New Delhi _c2004 |
||
| 300 | _a304 p | ||
| 490 | _a | ||
| 650 | _aCustomer relationship management--Sales Management | ||
| 942 | _cBK | ||
| 999 |
_c281091 _d281091 |
||