000 00433nam a2200145 4500
082 _a658.4013 EVA-T
100 _aEvans, James R and Dean, James W
245 _aTotal quality: Management, organization, and strategy
_cEvans, James R and Dean, James W
250 _a
260 _aSouth-Western College Publishing , Australia
_c2001
300 _a376 p
490 _a
650 _aControl and quality management
942 _cBK
999 _c280679
_d280679