000			01271cam a22003138i 4500
001			17843955
003			OSt
005			20220103203801.0
008			130808s2015 cau b 001 0 eng
010			_a 2013032048
020			_a9781452257518 (pbk.)
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
082	0	0	_a658.477 _223 _bULM.E
100	1		_aUlmer, Robert R., _d1969-
245	1	0	_aEffective crisis communication : _bmoving from crisis to opportunity / _cRobert R. Ulmer, University of Arkansas at Little Rock, Timothy L. Sellnow, University of Kentucky, Matthew W. Seeger, Wayne State University.
250			_a3 edition.
300			_axvii, 250 pages ; _c23 cm
504			_aIncludes bibliographical references and index.
650		0	_aCrisis management.
650		0	_aEmergency management.
650		0	_aCommunication in management.
650		0	_aCommunication in organizations.
700	1		_aSellnow, Timothy L. _q(Timothy Lester), _d1960-
700	1		_aSeeger, Matthew W. _q(Matthew Wayne), _d1957-
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c221558 _d221558