000 00267nam a22001097a 4500
082 _a658.562
_bDAL.M
100 _aDale, Barrie G, Ed.
245 _aManaging quality: An essential guide and resource gateway
250 _a6
260 _aUK
_bWiley
_c2016
942 _cBK
999 _c219471
_d219471