000 00381 a2200157 4500
999 _c187876
_d187876
008 180509b xxu||||| |||| 00| 0 eng d
020 _a9780199456161
084 _2cc
_aX9V:51
100 _aJauhari, Vinnie
245 _aServices marketing/
250 _a2
260 _bOxford University Press,
_c2017
_aNew Delhi
300 _b578p.
700 _aDutta,Kirti
942 _cGEN