000 00456nab a2200145Ia 4500
008 170811c99999999xx |||||||||||| ||und||
100 _aAbraham, J
245 _aTotal Quality management in libraries: overview
300 _a11-20
653 _a Quality management tools
653 _aTQM in libraries
700 _a Ravikumar Kennady
773 _tIndian Journal of Information Library & Society
_gVol. 25 No. 1-2 (January-June) 2012
942 _cART
999 _c179673
_d179673