000			00307nab a2200109Ia 4500
008			170811c99999999xx |||||||||||| ||und||
100			_aSuranjana Saha
245			_aITeS-BPO Industry--The Indian Experience
300			_a9
773			_tP R Communication Age _gVol. 13 No. 12 (00/03/11) 2011
942			_cART
999			_c176346 _d176346