| 000 | 00411nab a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 170811c99999999xx |||||||||||| ||und|| | ||
| 100 | _aRama Mohana Rao K | ||
| 245 | _aQuality management in passenger transport: an application of servqual model to APSRTC | ||
| 300 | _a126 | ||
| 700 | _a Adinarayana Rao | ||
| 773 |
_tIndian Journal of Transport Management _gVol. 34 No. 2 (April - June) 2010 |
||
| 942 | _cART | ||
| 999 |
_c176217 _d176217 |
||