000 | 00311nam a2200109Ia 4500 | ||
---|---|---|---|
020 | _a9780821371855 | ||
082 | _a362.1 AMI.P8 | ||
084 |
_2DC _a362.1 AMI.P8 |
||
245 |
_aAre you being served : _bNew tools for measuring service delivery _cSamia Amin |
||
260 |
_bWorldbank , _c2008. _aWashington |
||
942 | _cUN&WB | ||
999 |
_c174315 _d174315 |