| 000 | 00441nam a2200157Ia 4500 | ||
|---|---|---|---|
| 001 | 188097 | ||
| 008 | 170722s9999 xx 000 0 und d | ||
| 020 | _a9339204476 | ||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management _bOperations, strategy, information technology / |
||
| 260 |
_aNew Delhi : _bMcGraw-Hill , _c2011. |
||
| 300 | _axviii+541 | ||
| 700 | _aFitzsimmons , Mona J. | ||
| 923 |
_d20141022 _n261 |
||
| 942 | _cGEN | ||
| 999 |
_c153450 _d153450 |
||