000			00451nam a2200157Ia 4500
001			183700
008			170722s9999 xx 000 0 und d
020			_a9781107687325
100			_aPayne, Adrian
245			_aStrategic customer management _bIntegrating relationship marketing and CRM /
260			_aNew Delhi : _bCambridge University Press , _c2013.
300			_axvi+529
700			_aFrow , Pennie
923			_d20131026 _n3859
942			_cGEN
999			_c151330 _d151330