| 000 | 00460nam a2200169Ia 4500 | ||
|---|---|---|---|
| 001 | 169460 | ||
| 008 | 170722s9999 xx 000 0 und d | ||
| 020 | _a9788122428001 | ||
| 100 | _aAllen, Derek R. | ||
| 245 | _aAnalysis of customer satisfaction data / | ||
| 260 |
_aNew Delhi : _bNew Age International Pvt Ltd , _c2010. |
||
| 300 | _axvi+243p | ||
| 653 | _aCustomer Satisfaction | ||
| 700 | _aRao , T. R. | ||
| 923 |
_d20110118 _n700100 |
||
| 942 | _cGEN | ||
| 999 |
_c145118 _d145118 |
||