000 00425nam a2200157Ia 4500
001 168415
008 170722s9999 xx 000 0 und d
020 _a9789380138343
100 _aPatel, B. K.
245 _aFundamentals of customer-focused management /
260 _aDelhi :
_bSwastik Publications ,
_c2010.
300 _a256p
653 _aCustomer-focused Management
923 _d20101210
_nAABH-167
942 _cGEN
999 _c144073
_d144073