| 000 | 00442nam a2200169Ia 4500 | ||
|---|---|---|---|
| 001 | 163476 | ||
| 008 | 170722s9999 xx 000 0 und d | ||
| 020 | _a9788120335387 | ||
| 100 | _aRai, Alok Kumar | ||
| 245 |
_aCustomer relationship management _bConcepts and cases / |
||
| 260 |
_aNew Delhi : _bPHI Learning , _c2008. |
||
| 300 | _axvi+247 | ||
| 653 | _aEconomics | ||
| 653 | _aManagement | ||
| 923 |
_d20091230 _n00202 |
||
| 942 | _cGEN | ||
| 999 |
_c142606 _d142606 |
||