000 00500nam a2200193Ia 4500
001 156701
008 170722s9999 xx 000 0 und d
020 _a8131503275
100 _aHoffman, K. Douglas
245 _aServices marketing
_bConcepts, strategies and cases /
250 _a3rd ed.
260 _aAustralia :
_bThomson ,
_c2007.
300 _axx+588
653 _aEconomics
653 _aMarketing
700 _aBateson , John E. G.
923 _d20080916
_nCRB/0035/0
942 _cGEN
999 _c138784
_d138784