000 00446nam a2200169Ia 4500
001 128087
008 170722s9999 xx 000 0 und d
020 _a0761916121
100 _aSwartz, Terasa A.
245 _aHandbook of services marketing &management /
260 _aDelhi :
_bSage publication ,
_c2000.
300 _a521 p.
653 _aEconomics
653 _aService Marketing
700 _aIacobucci, Dawn
_eeditor.
942 _cGEN
999 _c123531
_d123531