| 000 | 00338nam a2200133Ia 4500 | ||
|---|---|---|---|
| 001 | 125738 | ||
| 008 | 170722s9999 xx 000 0 und d | ||
| 020 | _a0304327867 | ||
| 100 | _aOlsen, Michael Detc | ||
| 245 | _aService quality in hospitality organizations / | ||
| 260 |
_bCassell , _c1996. |
||
| 923 |
_d20000930 _n196 |
||
| 942 | _cGEN | ||
| 999 |
_c122472 _d122472 |
||