000 00343nam a2200133Ia 4500
001 87621
008 170722s9999 xx 000 0 und d
020 _a0340658401
100 _aLuons 9adrian
245 _aCutomer service in leisure and tourism /
260 _aLondon :
_bHodder&Stoughton ,
_c1997.
300 _a52 p.
_c27cms
942 _cGEN
999 _c117520
_d117520