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		Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml,...et al. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th edition. Material type: Text Publication details: Chennai: McGraw Hill Education, 2018 Availability: Items available for loan: Institute of Management (1)Call number: S 658.8S ZEI. Place hold Add to cart (remove)
		Retailing management/ Michael Levy, Barton A. Weitz, Ajay Pandit. by Levy, Michael Weitz, Barton A Pandit, Ajay Edition: 8th edition. Material type: Text Publication details: New Delhi: McGraw Hill Education, 2012 Availability: Items available for loan: Institute of Management (1)Call number: 658.87 LEV. Place hold Add to cart (remove)
		Services marketing: integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo. Bitner, Dwayne D. Gremler and Ajay Pandit. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 6th edition Material type: Text Publication details: New Delhi: McGraw Hill Education (India), 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.8S ZEI. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm/ Valarie A. Zeithaml,...et al. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th edition. Material type: Text Publication details: Chennai: McGraw Hill Education, 2019 Availability: Items available for loan: Institute of Management (2)Call number: 658.8S ZEI, ... Place hold Add to cart (remove)