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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Craig Terrill and Arthur Middlebrooks. by
Material type: Text Text
Publication details: Lincolnwood, Ill. : NTC Business Books, c2000
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Availability: Items available for loan: Dept. of Futures Studies (1)Call number: 658.8 TER.
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Market leadership strategies for service companies: Creating growth, profits and customer loyalty Terrill, Craig; Middlebrooks, Arthur by Series: American marketing association
Edition:
Material type: Text Text
Publication details: NTC Business Books: USA 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.804 TER.
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