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Customer relationship management: Concepts and cases Alok Kumar Rai by Series:
Edition:
Material type: Text Text
Publication details: PHI Learning Pvt. Ltd., New Delhi 2008
Availability: Items available for loan: Dept. of Commerce (1)Call number: 658.812 ALO-C.
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Customer relationship management: Concepts and cases Alok Kumar Rai by Series:
Edition: 2 Edition
Material type: Text Text
Publication details: PHI Learning Pvt. Ltd., New Delhi 2014
Availability: Items available for loan: Dept. of Commerce (1)Call number: 658.812 ALO-C.
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Customer relationship management: Concepts and cases/ by Alok Kumar Rai by
Edition: 2nd ed.
Material type: Text Text
Publication details: Delhi: PHI Learning, 2016
Availability: Items available for loan: Study Centre Alappuzha, University of Kerala (1)Call number: 658.812 RAI/C.
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Business ethics/ Shailendra Kumar and Alok Kumar Rai. by
Material type: Text Text
Publication details: Delhi: Cengage, 2019
Availability: Items available for loan: Institute of Management (1)Call number: 380.17 KUM.
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