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Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly. by
Material type: Text Text
Publication details: New Delhi: Wheeler publishing, 1998
Availability: Items available for loan: Dept. of Futures Studies (1)Call number: 658.812 CHA.
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Capitalising on workplace diversity a practical guide to organisational success through diversity/ Richard Y Chang by
Material type: Text Text
Publication details: New Delhi: Wheeler publishing, 1996
Availability: Items available for loan: Dept. of Futures Studies (1)Call number: 658.408 CHA.
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Success through teamwork : a practical guide to interpersonal team dynamics / Richard Y. Chang. by
Material type: Text Text
Publication details: New Delhi: Wheeler publishing, 1994
Availability: Items available for loan: Dept. of Futures Studies (1)Call number: 658.4036 CHA.
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Process reengineering in action : a practical guide to achieving breakthrough results / Richard Y. Chang. by
Material type: Text Text
Publication details: New Delhi: Wheeler publishing, 1998
Availability: Items available for loan: Dept. of Futures Studies (1)Call number: 658.4063 CHA.
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