Your search returned 258 results.

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		No cover image available No cover image available No cover image available Connecting with your customers Morris, Steve; Willcocks, Graham by Morris, Steve; Willcocks, Graham Series: Edition: Material type: Text Publication details: Pitman Publishing: London 1996 Availability: Items available for loan: Institute of Management (1)Call number: R 658.81CRM MOR. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available How to win customers in the digital world: Total action or fatal inaction Vervest, Peter; Dunn, Al by Vervest, Peter; Dunn, Al Series: Edition: Material type: Text Publication details: Springer-Verlag, New York 2000 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM VER. Place hold Add to cart (remove)
		Customer satisfaction: Practical tools for building important relationships Scott, Dru by Scott, Dru Series: Viva Crisp Fifty-Minute Book Edition: Material type: Text Publication details: Viva Books Pvt. Ltd., New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM SCO. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Measuring customer satisfaction Gerson, Richard F by Gerson, Richard F Series: A fifty minute series book Edition: Material type: Text Publication details: Viva Books Pvt. Ltd., New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM GER. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer behavior: A managerial perspective Sheth, Jagdish; Mittal, Banwari by Sheth, Jagdish; Mittal, Banwari Series: Edition: Material type: Text Publication details: Thomson Learning: Australia 2003 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM SHE. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer service best practices: Case studies and strategies Zemke, Ron; Woods, John A, Ed. by Zemke, Ron; Woods, John A, Ed Series: Edition: Material type: Text Publication details: Jaico Publishing House: Mumbai 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM ZEM. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Handbook of customer relationship marketing Stone, Merlin, et al. by Stone, Merlin, et al Series: Edition: Material type: Text Publication details: Crest Publishing House, New Delhi 2004 Availability: No items available. Add to cart (remove)
		Calming upset customers Morgan, Rebecca L by Morgan, Rebecca L Series: Edition: 3 edition Material type: Text Publication details: Viva Books Pvt Ltd.: New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM MOR. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer relationship management: A key to corporate success Ramana, V Venkata; Somayajulu, G by Ramana, V Venkata; Somayajulu, G Series: Edition: Material type: Text Publication details: Excel Books, New Delhi 2003 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM RAM. Place hold Add to cart (remove)
		Customer relationship management: Integrating marketing strategy and information technology Zikmund, William G, et.al. by Zikmund, William G, et.al Series: Edition: Material type: Text Publication details: John Wiley & Sons: New York Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM ZIK. Place hold Add to cart (remove)
		Sales management Chunawalla, S A by Chunawalla, S A Series: Edition: 4 edition Material type: Text Publication details: Himalaya Publishing House, Bombay 2003 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 CHU. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Why CRM doesn't work: How to win by letting customers manage the relationship Newell, Frederick by Newell, Frederick Series: Edition: Material type: Text Publication details: Kogan Page India Pvt., Ltd.: New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM NEW. Place hold Add to cart (remove)
		Sales forecasting management: A demand management approach Mentzer, John T, et al. by Mentzer, John T, et al Series: Edition: 2 edition Material type: Text Publication details: Response Books, New Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 MEN. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer relationship management: How to turn a good business into a great one Roberts-Phelps, Graham by Roberts-Phelps, Graham Series: Edition: Material type: Text Publication details: Viva Books Pvt. Ltd., New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM ROB. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Customer Communications in Marketing 2001-2002 Wood, Gill by Wood, Gill Series: CIM Course Book Edition: Material type: Text Publication details: Butterworth-Heinemann, Oxford 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM WOO. Place hold Add to cart (remove)
		Sales Management Tyagi, C L; Kumar, Arun by Tyagi, C L; Kumar, Arun Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2004 Availability: Items available for loan: Institute of Management (1)Call number: S 658.81 TYA. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Case studies in customer relationship management ICFAI by ICFAI Series: Edition: Material type: Text Publication details: ICFAI Center for Management Research: Hyderabad 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM ICF. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Sales and Distribution Management Panda, Tapan K; Sahadev, Sunil by Panda, Tapan K; Sahadev, Sunil Series: Edition: Material type: Text Publication details: Oxford University Press, Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 PAN. Place hold Add to cart (remove)
		Customer Relationship Management: Getting it right Kincaid, Judith W by Kincaid, Judith W Series: Edition: Material type: Text Publication details: Pearson Education, Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM KIN. Place hold Add to cart (remove)
		Customer Relationship Management: A strategic perspective Shainesh, G; Sheth, Jagdish N by Shainesh, G; Sheth, Jagdish N Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM SHA. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Relationship Marketing: Dialogue and networks in the e-commerce era Varey' Richard J by Varey' Richard J Series: Edition: Material type: Text Publication details: John Wiley & Sons, London 2002 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM VAR. Place hold Add to cart (remove)
		One to One Manager: Real-world lessons in Customer Relationship Managment Peppers, Don; Rogers, Martha by Peppers, Don; Rogers, Martha Series: Edition: Material type: Text Publication details: Doubleday & Co., New York 2002 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM PEP. Place hold Add to cart (remove)
		Extraordinary Customer service McCoy, Glen by McCoy, Glen Series: Edition: Material type: Text Publication details: Jaico Publishing House: Mumbai 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM MCC. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available The Marketing customer Interface 2001-2002 Phipps, Rosemary; Simmons, Craig by Phipps, Rosemary; Simmons, Craig Series: CIMA Edition: Material type: Text Publication details: Butterworth-Heinemann, Oxford 2001 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM PHI. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Sales Management Johnston, Mark W; Marshall, Greg W by Johnston, Mark W; Marshall, Greg W Series: Edition: Material type: Text Publication details: TATA McGraw-Hill Publishing Co., New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 JOH. Place hold Add to cart (remove)
		A practical Approach to Sales Management Vashisht, Kujnish by Vashisht, Kujnish Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 VAS. Place hold Add to cart (remove)
		Sales& Advertising Management Sudha, G S by Sudha, G S Series: Edition: Material type: Text Publication details: Indus Valley Publications; Jaipur 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 SUD. Place hold Add to cart (remove)
		Sales Team Leadership Little, Graham R by Little, Graham R Series: Edition: Material type: Text Publication details: Jaico Publishing House: Mumbai 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 LIT. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Sales Management: Concepts and Cases Dalrymple, Douglas J, et.al by Dalrymple, Douglas J, et.al Series: Edition: 6 edition Material type: Text Publication details: John Wiley & Sons Inc., New York 2003 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 DAL. Place hold Add to cart (remove)
		Sales Team Leadership Little, Graham R by Little, Graham R Series: Edition: Material type: Text Publication details: Jaico Publishing House: Mumbai 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 LIT. Place hold Add to cart (remove)
		Client Relationship Management: How to Turn Client relationships into a competitive advantage Po-Chedley, David A by Po-Chedley, David A Series: Edition: Material type: Text Publication details: Jaico Publishing House: Mumbai 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.81CRM PO-. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		Fundamentals of Sales Management Kapoor, Ramneek by Kapoor, Ramneek Series: Edition: Material type: Text Publication details: Macmillan India Ltd., Delhi 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 KAP. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Sales management: Decisions, strategies and cases Still, Richard R, et.al. by Still, Richard R, et.al Series: Edition: 5 edition Material type: Text Publication details: Prentice Hall: New Delhi 2007 Availability: No items available. Add to cart (remove)
		No cover image available No cover image available No cover image available Sales management: Decisions, strategies and cases Still, Richard R, et.al. by Still, Richard R, et.al Series: Edition: 5 edition Material type: Text Publication details: Prentice Hall: New Delhi 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 STI. Place hold Add to cart (remove)
		No cover image available No cover image available No cover image available Sales management: Decisions, strategies and cases Still, Richard R, et.al. by Still, Richard R, et.al Series: Edition: 5 edition Material type: Text Publication details: Prentice Hall: New Delhi 2007 Availability: Items available for loan: Institute of Management (1)Call number: R 658.81 STI. Place hold Add to cart (remove)
		A practical Approach to Sales Management Vashisht, Kujnish by Vashisht, Kujnish Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 VAS. Place hold Add to cart (remove)
		A practical Approach to Sales Management Vashisht, Kujnish by Vashisht, Kujnish Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 VAS. Place hold Add to cart (remove)
		A practical Approach to Sales Management Vashisht, Kujnish by Vashisht, Kujnish Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 VAS. Place hold Add to cart (remove)
		A practical Approach to Sales Management Vashisht, Kujnish by Vashisht, Kujnish Series: Edition: Material type: Text Publication details: Atlantic Publishers & Distributors, New Delhi 2006 Availability: Items available for loan: Institute of Management (1)Call number: R 658.81 VAS. Place hold Add to cart (remove)
		Sales management : with personal selling - salesmanship Chunawalla, S A by Chunawalla, S A Series: Edition: 5 edition Material type: Text Publication details: Himalaya Publishing House, Bombay 2007 Availability: Items available for loan: Institute of Management (1)Call number: R 658.81 CHU. Place hold Add to cart (remove)
		Sales management : with personal selling - salesmanship Chunawalla, S A by Chunawalla, S A Series: Edition: 5 edition Material type: Text Publication details: Himalaya Publishing House, Bombay 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 CHU. Place hold Add to cart (remove)
		Sales management : with personal selling - salesmanship Chunawalla, S A by Chunawalla, S A Series: Edition: 5 edition Material type: Text Publication details: Himalaya Publishing House, Bombay 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 CHU. Place hold Add to cart (remove)
		Sales management : with personal selling - salesmanship Chunawalla, S A by Chunawalla, S A Series: Edition: 5 edition Material type: Text Publication details: Himalaya Publishing House, Bombay 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.81 CHU. Place hold Add to cart (remove)

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Your search returned 258 results.