Business Communication/ 
by R C Bhatia 
 - 2nd edition 
 - Delhi  : Ane Books Pvt Ltd  , 2008 
 - xxvi+582pages 
<br/><br/><label>ISBN: </label>9788180522369 
<br/><br/><label>Dewey Class. No.: </label>68.45 BHA/B