Besterfield, Dale H. <br/><br/>
Total quality management/ 
Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe. 
 - 5th edition 
 - Noida:  Pearson,  2019. 
 - 622 pages 
<br/><br/><label>ISBN: </label>9789353066314 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control management--Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562   / BES