TY - BOOK AU - Sutton,Robert I. AU - Rao,Hayagreeva TI - Scaling up excellence: getting to more without settling for less SN - 9780385347020 (hardback) U1 - 658.4013 23 PY - 2014/// CY - Manhattan PB - Random house business books KW - Organizational effectiveness KW - Organizational change KW - Customer relations KW - BUSINESS & ECONOMICS / Management KW - BUSINESS & ECONOMICS / Leadership KW - BUSINESS & ECONOMICS / Entrepreneurship N2 - "In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"-- ER -