TY  - BOOK
AU  - Sarkar,Debashis
TI  - Little big things in operational excellence
SN  - 9789354790065
U1  - 658.4 
PY  - 2021///
CY  - New Delhi
PB  - SAGE
KW  - Personality and managerial performance
KW  - OPEX
N2  - "Operational excellence is an attainable destination. In the post-COVID world, operational excellence has taken center stage as business organizations try to manage costs and adapt to changing needs of the customers. The book is a guide for organizations looking to transform through strategy, culture and the application of operational excellence methodologies. It lays down a step-by-step approach of designing a process and discusses critical dimensions that include processes, data, automation, change management and culture"--
ER  -