TY - BOOK AU - Ozuem, Wilson. AU - Bowen, Gordon TI - Competitive social media marketing strategies T2 - A volume in the Advances in marketing, Customer Relationship Management and E- Services (AMCRMES) Book Series SN - 9781466697768 U1 - R 658.402M PY - 2016/// CY - USA PB - Business Science Reference KW - Strategic marketing management KW - Social media ER -